![]() Challenges What if I forgot to migrate software installations and refresh processor definition at the beginning of the SAMP implementation? However, in many cases, the ready-made ServiceNow configuration (SQL statements) requires changes as well. What timestamp(s) and unique keys to use?.information about the software currently installed on all devices (software ever installed minus software ever uninstalled). What you need in SAMP, is a delta of those pieces of information, i.e. Moreover, depending on some SCCM configuration, different SCCM tables store those records (and these tables might change over time). SCCM is a complex tool that (among others) independently stores the records of particular software installed on a particular device and particular software uninstalled from a particular device. ![]() The first rule of Microsoft SCCM-ServiceNow SAMP integration is “Have a solid SCCM manager”. The biggest value of File-based Discovery is that you can easily track any software you like and you can ignore any software you (don’t) like. Although it’s easy to enable it, remember that the plugin activation is not enough. The plugin is available from the New York release on. At any point in time, you consider only software installed at that very point in time.Įnabling the File-based Discovery plugin enhances ServiceNow Discovery, providing even more accurate and configurable data on the software installed on your servers. Nevertheless, while preparing some workaround, in the majority of cases such functionality can be implemented and brings huge value. ServiceNow Discovery doesn’t track software uninstallation and doesn’t provide any “direct” way to achieve it. The tricky part is if you want SAMP to know about the software uninstalled from your servers. ![]() ServiceNow Discovery and ServiceNow SAMP communicate with each other, requiring (almost) no additional configuration. ServiceNow Discovery & File-based Discovery plugin To ensure that those 2 sources do not interfere with each other, you have to switch only 1 plugin. SCCM – to gather information about software installed on your desktops.ServiceNow Discovery – to gather information about the software installed on your servers,.There’s a recommendation to use (in parallel) 2 sources of software installation data in ServiceNow SAM Professional. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |